Update: I was able to bang the stuck column back into position the process marred the paint finish and one of the spring loaded buttons is still sheared off. However, its assembled and working just fine. My suggestion is to be very careful unpacking the ridiculously over securely packaged TV stand. Better to be overprotected, but it was hard to unpack and there's a chance that the damage happened when unpacking it (or during shipping or the column was damaged when made). It's a sturdy TV stand when assembled and looks nice too (especially if I hadn't had to put a vice and hammer to it...)Original Review: My stand arrived with a critical part damaged. One of the vertical 'Columns' was damaged during shipping and can't be used - the spring loaded ball was sheared off and the upper part of the column slid down and bottomed out inside the lower column and there is no way to pull it back out. it must have been jolted during shipping or unpacking somehow, but the rest of the parts are fine. Hopefully ONKRON can send me a replacement 'Column'. It seems like an otherwise good product and I was really looking forward to using it as soon as I received it. I have a panel that I need to mount ASAP and was really sad to not be able to use it. Very bummed.