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Warranty

ONKRON Warranty

ONKRON and ONKRON PRO are reliable solutions for home, office and professional use. Products from these brands are covered by a manufacturer's warranty. The exact warranty period depends on the model, design, presence of motorized systems or electronic components, and product series.

All products undergo a three-stage quality control process and are tested under loads higher than those stated to ensure the reliability and safety of ONKRON solutions.

A defective product may be replaced within the warranty period, installed and used in accordance with the instructions. If the product or component is no longer available, we will offer a suitable alternative.

ONKRON products are built to perform reliably for many years. If any issue arises, simply contact us and we will find a solution.

The warranty does not cover damage caused by incorrect initial installation or failure to comply with the operating conditions.

All ONKRON products are covered by
the standard manufacturer's warranty

12

months

Motorized systems and electronic components
10

years

Fixed mounts
5

years

Mechanical stands and mounts with moving parts
15

years

Mounts for professional equipment

No additional warranty

All ONKRON PRO products are covered by an extended manufacturer's warranty
12

months

Motorized systems and electronic components
10

years

Fixed mounts
10

years

Mechanical stands and mounts with moving parts
15

years

Mounts for professional equipment

After purchasing an ONKRON PRO product, you can register it free of charge and receive an additional 12 months of warranty.

REGISTER

Need help with your warranty?

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You can find the exchange and return policy here